after effects could not allocate sound memory

I dont really expect anybody to specifically help me with anything, I just need someone at adobe to hear me. These crashes have lost me hours of work, which doesnt give a good impression to my new position and have me concerned about my computer. Honestly I just wanted to rant for a bit, because I just started a new job working from home and need my computer and AE to function. (Since I just started a new job I've been away from AE for a couple months and only started using it again this past weekend.) But since this has happened 3 times in two days, doing the same task I need to assume is has something to do with After Effects. I've inspected my computer and surroundings to see if there is some sort of static discharge issue or if there is something wrong inside my computer and can't see anything out of place. After that however, they turn on but do not connect to my computer until I am forced to hard reset my computer as I can't see my desktop anymore. Monitors flashs, turn on and off and then wont turn back on till I unplug them and plug them back in. The big crashes have happened in AE, in the Mocha Plug in interface and in the Silhouette plug in interface.

I normally have it set at 20gb because i dont often exceed that usage.Īfter getting those error messages I click the error off 10 times (why does it have so many pop ups?) so I can save and purge memory. Its currently at 28gb with 4 for other applications. Even with purging memory, increasing maximum disk cache, and playing around with the RAM availble for AE. I get the the Out of Memory error a lot more often. The biggest difference from my normal workflow is i'm using mocha and Boris fx Silhouette. (Nothing too big or too long - 20 seconds). I'm doing general tasks in AE, with HD footage.

Quick summary of what just happened to me twice today (so far) and once yesterday. And I was working with fairly large 4k footage. To preface, there is a good chance that my settings / set up / system could play a big part in what i'm experiencing, However just a few months ago on this same exact system and set up I did not have this issue. Only really recently has AE been crashing so bad it ends up being a hard reset on my system.

After effects could not allocate sound memory